Site Administrators

This applied learning track is for customer staff identified by their organization who will have additional access to be able to add users, create groups, and customize their site.

Course Length

30 minutes

When it's offered

Twice a month

Who it's for

Findhelp Site Administrators

Course Guide

User Management & Access Control
  • Understand the full scope and capabilities of Site Admin access.
  • Add authorized users to your staff site and seamlessly remove offboarded staff.
  • Assign analytics access to specific team members.
  • Create user groups to foster collaboration and unlock advanced reporting.
Platform Customization & Branding
  • How to access and utilize the Admin Center
  • Learn how to customize your white-label platform by adding logos, instructional copy, custom messages, and updating your navigation bar colors.
  • Configure essential platform-wide settings to match your organization's workflow.
  • Send support tickets directly to the Findhelp team
Featured Programs & Resources
  • Learn what featured programs are and how to initiate the setup process.
  • Access dedicated analytics training for deeper data insights.
  • Locate self-serve support resources and documentation to assist you with ongoing admin tasks.

 Resources

Recommended Courses

Support Articles

Ask Findhelp

Customer Users and Site Administrators have access to monthly office hours they can use to ask questions and get support customizing their site. 

Upcoming Sessions

Watch On-Demand

Applied Learning Track
Site Administrators

Learn more about Findhelp

Findhelp is the leading social care platform, powering a connected safety net. We enable health systems, governments, payers, and more to identify social needs, coordinate services, and manage benefits enrollment through a unified digital infrastructure. Our technology provides a smarter, faster, and more efficient way to deliver social care—at scale.